Terms of Use

Agreement to these terms

These Terms of Use govern your access to and use of Caroush, including our website, dashboard, AI content tools, scheduling features, publishing workflows, support channels, and related services.

• If you use Caroush for a company, agency, client, or other organization, you represent that you have authority to bind that organization.
• If you do not agree to these terms, do not use Caroush.
• Additional terms may apply to specific plans, beta features, or third-party integrations.

Use Caroush responsibly, review what you publish, and keep your account secure.

Terms in one sentence

Accounts and workspaces

• Accurate information: provide accurate account, billing, and contact information and keep it updated.
• Account security: protect passwords, sessions, API access, and connected social accounts.
• Team access: workspace owners are responsible for inviting, removing, and permissioning team members.
• Unauthorized use: notify us immediately if you believe your account or connected platform access has been compromised.
• You must be at least 18 years old or the age of majority where you live to use Caroush.

Subscriptions and billing

• Caroush may offer a promotional plan, paid subscription, or usage-based feature.
• Subscription fees, billing cycles, taxes, renewals, and cancellation terms are shown at checkout or in billing settings.
• You authorize Caroush and its payment providers to process charges for selected plans, renewals, taxes, and applicable fees.
• Once a subscription payment has been successfully processed, it is final and non-refundable, except where a refund is required by applicable law.
• Cancelling a subscription prevents its next renewal. You may continue using the paid plan and its included features until the end of your current paid billing period.
• We do not provide prorated refunds or credits for unused time, plan downgrades, accidental purchases, or partially used billing periods, except where required by applicable law.

Cancel before your renewal date to prevent the next charge. Cancellation does not immediately remove access; your paid access continues until the subscription expires at the end of the current billing period.

Your content and AI-generated output

• Your content: you retain ownership of prompts, uploads, brand notes, captions, campaigns, images, drafts, and other materials you submit.
• License to operate: you grant Caroush permission to host, process, copy, display, transmit, modify, and use your content only as needed to provide, secure, improve, and support the service.
• AI output: generated content may be inaccurate, incomplete, similar to other content, or unsuitable for your brand, industry, audience, or platform rules.
• Review required: you must review and approve content before publishing, especially claims, regulated topics, links, hashtags, media rights, and brand or client approvals.
• You represent that you have all rights needed to upload, generate, edit, schedule, publish, and reuse your content through Caroush.

Caroush helps draft and distribute content; it does not replace your editorial, legal, or brand review.

Publishing responsibility

Connected social platforms

• You authorize Caroush to access connected social accounts and perform actions you request, such as scheduling, publishing, retrieving status, and displaying errors.
• You must comply with the terms, policies, community guidelines, API rules, rate limits, and content standards of each connected platform.
• Third-party platforms may change, limit, suspend, reject, delay, or remove publishing access or content at any time.
• Caroush is not responsible for third-party platform outages, account restrictions, algorithm decisions, moderation actions, or API changes.
• Disconnect integrations you no longer want Caroush to use.

Acceptable use

• Do not violate laws, platform rules, intellectual property rights, publicity rights, privacy rights, or contractual obligations.
• Do not publish spam, scams, malware, phishing, deceptive content, impersonation, harassment, hate, or content intended to manipulate platform systems.
• Do not upload or generate content that you do not have permission to use.
• Do not attempt to reverse engineer, scrape, overload, bypass security, access other accounts, or interfere with Caroush.
• Do not use Caroush to make automated decisions about people in employment, housing, credit, insurance, healthcare, or similarly sensitive contexts.

Caroush intellectual property

• Caroush, the Caroush logo, product design, website, software, workflows, templates, documentation, and related materials are owned by Caroush or its licensors.
• You may not copy, resell, sublicense, modify, create derivative services from, or commercially exploit Caroush except as allowed by these terms.
• Feedback, ideas, suggestions, or feature requests you send may be used by Caroush without restriction or compensation.
• These terms do not grant you rights to Caroush trademarks, branding, source code, or proprietary technology.

Service changes and availability

• We may add, modify, suspend, discontinue, or limit features, plans, integrations, AI models, or workflows.
• We may perform maintenance, updates, security patches, or emergency changes that affect access.
• Beta or experimental features may be changed or removed and may not work as expected.
• Publishing times, automation behavior, and delivery status may depend on third-party systems outside our control.

Highlighted text: Always keep important campaign deadlines, backups, and approvals outside any single software tool.

Disclaimers and liability limits

• To the maximum extent permitted by law, Caroush disclaims warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and error-free operation.
• Caroush does not guarantee that AI output, analytics, recommendations, captions, schedules, or platform results will be accurate, lawful, successful, or suitable for your needs.
• To the maximum extent permitted by law, Caroush will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, reputational harm, or business interruption.
• Where liability cannot be excluded, Caroush's total liability will be limited to the amount you paid to Caroush for the service during the three months before the claim, or USD $100 if you paid nothing.

Suspension and termination

• You may stop using Caroush at any time and may request account deletion through support.
• We may suspend or terminate access if you violate these terms, create risk, fail to pay, misuse integrations, or use the service unlawfully.
• After termination, access to paid features, workspace content, scheduled posts, connected accounts, or support may be limited.
• Sections that by nature should survive termination will continue, including payment obligations, ownership, disclaimers, liability limits, and dispute provisions.

Disputes, governing law, and contact

Before filing a claim, you agree to contact us with a short description of the issue and give us a reasonable opportunity to resolve it. These terms are intended to be governed by the laws of the jurisdiction where Caroush is legally organized, unless applicable consumer law requires otherwise.

• Legal and terms questions: info@caroush.com
• Billing or account support: info@caroush.com
• Website: www.caroush.com